Frequently Asked Questions
📅 How do I book a stadium?
Simply browse vendors from your dashboard, select your preferred stadium, choose the portion and date, fill in your details, and submit a booking request. Our team will contact you within 24 hours to confirm.
💰 How is the pricing calculated?
Pricing is based on the selected portion of the stadium (25%, 50%, 75%, or 100%). The base price includes 18% GST. Total amount = (Base Price × Portion %) + 18% GST. You'll see the exact price before confirming.
🔒 Is my payment secure?
Yes! We use secure payment gateways with industry-standard encryption. Your payment information is never stored on our servers. All transactions are 100% secure.
⏰ What is the cancellation policy?
Cancellations made 7 days before the event get 100% refund. 3-7 days before event: 50% refund. Less than 3 days: No refund. Contact our support team for any cancellation requests.
🏆 Can I get a dedicated event planner?
Absolutely! We offer dedicated event planning services for large events. Call us at 7972343530 or email stadiumconnect9@gmail.com to get a personalized event planner assigned to you.